| 1、Charging very slowly? |
| Cause of issue |
Solution |
| 1 |
The charging cable is incompatible or the power does not meet the standard. |
Test with the original charging cable of the device. |
| 2 |
The charging interface is not compatible with the device protocol. |
Test with a different charging port. |
| 3 |
The charger is not compatible with the device. |
Replace the charger or the device. |
|
| 2、Poor contact |
| Cause of issue |
Solution |
| 1 |
The charging cable is damaged. |
Test with a different charging cable. |
| 2 |
The cigarette lighter socket is oxidized. |
Replace the cigarette lighter socket or clean the oxidation. |
| 3 |
The charger port is loose or worn out. |
Replace the charger. |
|
| 3、Not charging |
| Cause of issue |
Solution |
| 1 |
The charging cable is damaged. |
Test with a different charging cable. |
| 2 |
The charging port is damaged. |
Replace the charger. |
| 3 |
The charger is damaged. |
|
| 4、The indicator light is not on |
| Cause of issue |
Solution |
| 1 |
The cigarette lighter socket has no voltage. |
Check the fuse for the cigarette lighter socket. |
| 2 |
The charger is damaged. |
Replace the charger. |
|
| 5、The car battery is drained |
| Cause of issue |
Solution |
| 1 |
The cigarette lighter socket is not powered off after the engine is turned off. |
Unplug the charger after parking and turning off the engine. |
